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Fault state · On the cooktop

Gas Odor at a Wolf Range With the Knobs Off

Leave first. With every knob off, a Wolf range should give off no smell of gas at all. Do not light anything, flip a switch or use a phone indoors; get outside and call 911 or your gas utility, which in Kirkland is Puget Sound Energy. Once they have made it safe, Wolf Repair Kirkland, (425) 699-2400, checks the range's own valves and connection.

Greg Lindqvist Cooking-appliance technician — gas ignition and burners · 18 years in the trade

Normal

  • A faint smell for the second or two while a burner catches, gone as soon as it is burning.
  • Smoke and a hot-oil smell during a new oven's first burn-off, which Wolf's guide expects. That is not gas.

Fault

  • Any smell of gas with every knob at Off. Always, whatever the age of the house or the range.
  • A smell that lingers after a burner is lit, or grows stronger in the room.

What to do first

Get everyone out and make the call once you are clear of the house. Wolf’s guide agrees: light nothing, touch no electrical switch, and phone from outside your building. Puget Sound Energy sends a technician to check the area is safe, at no charge. Do not hunt for the leak yourself.

After it has been made safe

The utility decides when gas flows again. If the smell was at the range, we check its burner valves and connection, and say plainly when the fault is in the house line, which is work for a gas fitter.

What we usually find in Rose Hill

Rose Hill kitchens are mostly newer, often built around a 36- or 48-inch range. A new house is no reason to wait. Most often the source is a fitting behind the range, disturbed when it was slid out. Sometimes the smell came from elsewhere. Rarely a burner valve no longer closes fully.

Asked about this state

Can I open the windows and wait for the gas smell to clear?

No. Opening windows does nothing about the source, and staying inside to do it keeps you close to it. Leave the house, call 911 or Puget Sound Energy from outside, and let them decide when it is safe to go back in. After that, Wolf Repair Kirkland, (425) 699-2400, can look at the range itself and tell you what failed.

Wide stainless pro-style gas range with the oven door open and one cooktop burner taken apart

Book the diagnostic

Name the burner, the knob and what it does.

Read us the model off the rating plate and describe the flame, the click or the smell. The visit is a $89 service call that comes off the bill if you go ahead, and the repair figure is agreed before a panel is lifted — anywhere in Kirkland.

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