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Fault state · On the cooktop

Simmer Dropout on a Wolf Dual-Stacked Burner: Reignition or Fault

On a Wolf dual-stacked burner, simmer runs on the small lower ring of ports, and that little flame is easy to starve or blow out. Check that the cap sits flat, the ports are clean and dry, and the hood is not on its top speed. If the flame still dies, or will not hold at all, the burner or its valve needs Wolf Repair Kirkland, (425) 699-2400.

Greg Lindqvist Cooking-appliance technician — gas ignition and burners · 18 years in the trade

Normal

  • A few clicks when a draught disturbs the low flame: the electrode relighting it, which Wolf calls normal.
  • The upper ring going out as the knob passes the detent into simmer: on this burner the flame moves down to the smaller lower ports, which is how Wolf describes simmer working.

Fault

  • The simmer flame goes out and stays out, with or without clicking.
  • Simmer will not hold anywhere in its range on a burner that behaves on Hi.

What to check first

Turn the burner off and let it cool. Lift the cap, dry and clean the burner and its ports, and put the cap back so it sits flat — Wolf’s guide insists on that. Keep the hood on a lower speed while simmering, since a strong blower can draw a small flame away. Then light on Hi and go to simmer the way Wolf describes: turn to the detent at the lowest setting, push in, and keep turning.

What we usually find in Bridle Trails

On the Kirkland side of Bridle Trails, in 98033, a 48-inch range often sits under a big island hood. Most often a cap is resting slightly off after cleaning. Often the hood plays a part: on its top speed it can pull hard enough to put out a simmer flame. Sometimes the lower ports are part-blocked. Rarely the valve no longer holds a steady low flow — the one case needing a part.

Asked about this state

Why does my Wolf burner click on simmer and then relight by itself?

That is the reignition doing its job. The electrode notices a change at the flame, from a draught or a flicker, and sparks until it is burning again, which Wolf describes as normal. It only becomes a fault when the flame goes out and stays out, or the clicking never settles. At that point, call Wolf Repair Kirkland on (425) 699-2400.

Wide stainless pro-style gas range with the oven door open and one cooktop burner taken apart

Book the diagnostic

Name the burner, the knob and what it does.

Read us the model off the rating plate and describe the flame, the click or the smell. The visit is a $89 service call that comes off the bill if you go ahead, and the repair figure is agreed before a panel is lifted — anywhere in Kirkland.

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